Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of david vaughan

david vaughan

July 10, 2026

5  out of  5
rating by david vaughan
"Recently switched to State Farm!
After years with another insurance company, I made the switch and saved nearly 100 dollars a month!
My service rep Nathan was Fantastic!
Super personable, not pushy, didn’t feel like a sales rep.
Got my safe driving beacon within days and saved even more

Really good experience! I would totally recommend!"
We responded:
"This review made our day! We’re happy you chose to make the switch and enjoyed a meaningful savings of nearly $100 per month. Nathan is a great example of the kind of service we strive to provide, helpful, personable, and focused on what’s best for you. Congratulations on getting your Drive Safe & Save beacon so quickly as well!"
Profile photo of Kathy Beis

Kathy Beis

July 9, 2026

5  out of  5
rating by Kathy Beis
"I started right off telling her that I couldn't afford State farm. It's always 10 times more than anything else and she proved me wrong this time. Great service! Thank you Talia"
We responded:
"Thank you for taking the time to share your experience! We’re happy Natalia helped show options that were affordable for you and delivered great service. We truly appreciate you!"
Profile photo of Taryn White

Taryn White

July 7, 2026

5  out of  5
rating by Taryn White
"Natalia and the team were awesome providing me with updates on rates for my auto and renter's insurance needs. They were very responsive and helpful and met my requirements for coverage I needed. Highly recommend them!"
We responded:
"We really appreciate you taking the time to leave your review. Hearing that Natalia and the team were responsive, helpful, and able to match the coverage you needed is exactly what we aim for. Thanks for the great feedback!"
Profile photo of Random Human

Random Human

July 7, 2026

5  out of  5
rating by Random Human
"Adding Home Insurance to my existing auto policy.

It was a pleasure to work with Frank from SF to add Home Owners Insurance to my auto policy. He was very helpful, explained everything in detail and even handled the update to the mortgage company for us. In the world of having to sit on calls trying to get something done with an AI agent, being able to just talk to human and get things done was refreshing."
We responded:
"Thank you for trusting us with your policy updates. We’re happy Frank made adding homeowners insurance to your existing auto coverage straightforward, detailed, and efficient, especially with the mortgage company piece. If you ever need anything in the future, we’re here to help!"
Profile photo of Anthony Martinez

Anthony Martinez

July 3, 2026

5  out of  5
rating by Anthony Martinez
"Nathan helped me with everything I needed. Full coverage on my car with the best reasonable price. Saved me almost 100$ a month so I can’t complain. Very responsive and explains everything perfectly. Any questions I had, he had the answers. Very helpful person. If you need a quote/insurance, ask for Nathan."
We responded:
"Really glad to hear this, Anthony! We are thrilled you mentioned how responsive Nathan was and how clearly he walked you through everything. Congrats on finding full coverage at a rate that saved you almost $100 a month, and thank you again for the great review!"
Profile photo of Alisha Murillo

Alisha Murillo

July 1, 2026

5  out of  5
rating by Alisha Murillo
"Made it easy to get insurance and was very friendly."
We responded:
"Thank you for sharing, Ms. Murillo! We’re happy to hear about your positive experiences with Lindsey Kauffman State Farm. We’re available to assist anytime you may need help in the future!"
Profile photo of Shut_up_toya

Shut_up_toya

June 18, 2026

5  out of  5
rating by Shut_up_toya
"Natalia was very knowledgeable at helping me secure auto and life insurance! I recommend her and the company for your insurance."
We responded:
"We’re so happy to hear about your experience with Natalia here at Lindsey Kauffman State Farm! We take great pride in serving our customers through knowledge, service, and reliability. Thank you for sharing your review! Please reach out to our office anytime we can assist you in the future. "
Profile photo of DDK ICN

DDK ICN

June 12, 2026

5  out of  5
rating by DDK ICN
"THIS DDK and I only have amazing and unequivocal comments about Natalia Coward's services and respect for my insurance requirements. This is professionalism, knowledge, and courtesy defined to the pinnacle of success. Natalia C. was on point with her delivery, follow up, and pristine close. We will be more than joyous to refer her as a top notch agent to our network, family, and friends. Shalom to all."
We responded:
"Thank you for the rave review! We are always so grateful to hear about our customer’s amazing experiences from beginning to end. Our office is here with any assistance we can provide in the future, and we look forward to a life-long relationship. "
Profile photo of Deborah Michaels

Deborah Michaels

June 1, 2026

5  out of  5
rating by Deborah Michaels
"So surprised by the ease and savings with state farm"
We responded:
"Your five-star review means so much! Thank you, Deborah, for sharing your feedback. Please don’t hesitate to reach out if we can be of any help. "
Profile photo of Janet Evans

Janet Evans

May 22, 2026

5  out of  5
rating by Janet Evans
"Frank Hertz did an exceptional job helping me with my auto insurance. He was very nice from beginning to end and responded quickly to my questions. Also kept me informed of status and made sure I received everything I needed. I would definitely recommend Frank to my friends and family."
We responded:
"Thank you so much for your wonderful review, Janet! We’re thrilled to hear that Frank provided exceptional service by being responsive, keeping you informed, and making sure you had everything you needed. Your recommendation means a lot to us. If there’s anything you need in the future, we’re always here to help!"
Profile photo of woodlands horn

woodlands horn

February 2, 2026

5  out of  5
rating by woodlands horn
"Natalia was so helpfull in changing my auto coverage to state farm from my last company. 5 stars plus from me, thanks Natalia"
We responded:
"We’re so pleased to hear about your positive experience with Natalia in our office. Thank you so much for your review! We’re here to help with any assistance you may need in the future. "
Profile photo of shannon lopez

shannon lopez

January 22, 2026

5  out of  5
rating by shannon lopez
"Natalia was very easy to talk to and made the process of switching over to State Farm easy. She was informative on setting me up with life policy for my 2 littles as well (in the case of something ever happening). State Farm is cheaper than whom I was currently with, with all the same setups from the previous insurance. Happy with the switch, and saving money. What’s better than that?"
We responded:
"Thank you so much, Shannon, for the kind words and for trusting our office with your insurance needs! We’re so glad Natalia could help make the switch to State Farm easy and get everything set up for you and your little ones. Saving money while keeping the same coverage is always a win! If you ever have questions or need anything down the road, we’re always here to help. "
Profile photo of sheila anderson

sheila anderson

January 2, 2026

5  out of  5
rating by sheila anderson
"Natalia was so kind and courteous! She worked with me to combine my renters and truck insurance."
We responded:
"We so appreciate you sharing your review, Sheila! Natalia, and all of us here at Lindsey Kauffman State Farm are available to assist you with all of your insurance needs. We look forward to helping you for many years to come!"
Profile photo of Rebecca Johnson

Rebecca Johnson

December 21, 2025

5  out of  5
rating by Rebecca Johnson
"They offer very personalized service and are always very responsive to my emails and phone calls. Highly recommend!"
We responded:
"Thank you so much for sharing your experience with our office, Rebecca! We appreciate the trust you put in us, and we’re so glad to hear that we consistently provide the level of service you expect. We are always happy to help!"
Profile photo of Agnes Caleb

Agnes Caleb

December 5, 2025

5  out of  5
rating by Agnes Caleb
"Natalia Coward contacted me a while back on setting up a vehicle policy. She gave me a quote, which I was looking for something cheaper. A while has passed, when I got her follow-up call. She is very resourceful and attentive to detail. She remembered our last conversation and was able to get me an even lower quote than expected. I do appreciate her enthusiasm towards her work. She was also ready to assist me with my home insurance also. She made the setup for the new policy seem easy and fast."
We responded:
"Agnes, we are so pleased to hear about your interactions with Natalia at Lindsey Kauffman State Farm. Thank you for your kind words! We’re grateful to have you as a customer, and here to assist with anything you may need in the future. "
Profile photo of Grant Richey

Grant Richey

November 26, 2025

5  out of  5
rating by Grant Richey
"Natallia was very sweet and helpful!"
We responded:
"Thank you, Mr. Richey, for your review! We’re so happy to hear about your positive experience with Natalia. We look forward to serving you for many years to come!"
Profile photo of Brenda Hamilton Maier

Brenda Hamilton Maier

November 16, 2025

5  out of  5
rating by Brenda Hamilton Maier
"She was very educated on your coverages and offered me the best rate based on my need.
She was real and worked with confidence especially compared some processing experience.
I just sent her a referral.
Thank you for your outstanding work keep it up.
You are cut out for this and excellent at answering some tuff questions and were able to give confidence in the answers to go with State Farm.
Brenda Hamilton Maier"
We responded:
"Thank you so much for your kind words, Brenda! We're thrilled to hear that Natalia provided knowledgeable, confident service and helped you find the best coverage for your needs. Your referral means a great deal to us, and we truly appreciate your trust and support. Thank you again for choosing Lindsey Kauffman State Farm! We look forward to serving you for many years ahead."
Profile photo of Robert Fisher

Robert Fisher

November 15, 2025

5  out of  5
rating by Robert Fisher
"I accidentally clicked a Facebook link that sounded like it would give you a website to get access to a link for better auto insurance rates. (Yes, I feel like a sucker for falling for it!) I put in my info and clicked to get the quote and immediately my phone and email started lighting up.
It was a scam company that sends out your info to a ton of people hoping you buy insurance and they get a cut. The third call I got was from State Farm and a lady named Natalia. I was already in an unhappy mood and told Natalia it was a mistake and my phone and email were blowing up, so I was not interested in State Farm.
She handled it like a pro and said she was so sorry but there are a lot of those types of companies. Agreed to take my info off their data, etc.
A couple of days later, yesterday, I called them back thinking, I would still like to see if I could beat GEICO that seemed to be overcharging me a lot. I am a Marine so I had tried USAA (way expensive) and then went with GEICO, expensive. Each year it jumped up by about 4-500 dollars. I drive 6000 miles a year and have not had a moving violation/wreck, etc in over 25 years. When I called about the increases they said, "Well, you have a nice car!" REALLY!
When I called back I got Lindsey the agent who was great and she told me it would have been Natalia who called me. She got Natalia on the phone with me and she was a DREAM! BUT so is State Farm and Lindsey!!! My current GEICO rate which I pay in full every 6 months is $1,629.09. My new State Farm rate is ... $1,126.01! They are saving me over $1,000 a year!!!!!!
If you are with GEICO or USAA, it's great that they say they support the troops, etc. But State Farm saved this Marine over $1000!
Natalia and Lindsey are great! They are in the Woodlands and you really should give them a try. I am calling GEICO in two days to cancel and get my refund. BTW This is like a birthday present because November 10th was the 250th birthday of the USMC!!! Semper Fi!"
We responded:
"Mr. FIsher! Words cannot express how much we appreciate you sharing your detailed experience and for your service to our country — Semper Fi! We are so glad Natalia was able to provide you with honest, professional service and help you find a much better rate. It means a lot to us that you feel confident and valued as a customer. If you ever need anything else or have questions about your policy, please don’t hesitate to reach out. Wishing you all the best with your new coverage and safe driving ahead!"
Profile photo of Paul Switzer

Paul Switzer

September 25, 2025

5  out of  5
rating by Paul Switzer
"Natalia was incredibly helpful and friendly 10/10"
We responded:
"We so appreciate your kind words, Mr. Switzer! It is great to hear about your positive experience with Natalia. Welcome to the Lindsey Kauffman State Farm family!"
Profile photo of Jennifer Staples

Jennifer Staples

September 25, 2025

5  out of  5
rating by Jennifer Staples
"Natalia was great to work with and helped me save money on my auto and home policies. I’m glad I switched !"
We responded:
"Thank you, Jennifer, for sharing your review of working with Natalia here at Lindsey Kauffman State Farm! We’re so happy that she helped you find protection that fits your budget. Reach out to us in the future if we can assist in any way. "
Profile photo of Jeremy Chapman

Jeremy Chapman

September 19, 2025

5  out of  5
rating by Jeremy Chapman
"Natalia Coward was so nice and helpful! She made it so pleasant! She knows the business for sure! I recommend this office to anyone needing insurance coverage!"
We responded:
"We truly appreciate your review, Mr. Chapman! Thank you for sharing your experience with Natalia here at Lindsey Kauffman State Farm and for your recommendation. We look forward to serving you for many years to come!"
Profile photo of Alison Morrow

Alison Morrow

September 5, 2025

5  out of  5
rating by Alison Morrow
"I worked with Natalia Coward in Lindsey Kauffman's office to set up a new State Farm auto policy and she was tremendous. Not only did State Farm's policy save us over $200 a month, but Natalia continued to find discounts for us after we'd gotten our initial quote! She was and continues to be highly communicative and helpful. I highly recommend her!"
We responded:
"We’re thankful for your feedback, Alison! It’s our pleasure to assist you with your insurance needs. We're so pleased to hear that Natalia helped not only with savings, but with her continued level of service. Welcome to the Lindsey Kauffman State Farm family! Reach out to us if we can do anything for you in the future."
Profile photo of Vanessa Guevara

Vanessa Guevara

July 23, 2025

5  out of  5
rating by Vanessa Guevara
"Natalia was Amazing! Patience, She helped me a lot, she answered all my questions, she was able to contact me anytime I needed. She is a geat person and her customer service is A1. Lindsey you have a great employee. Thank you so much Natalia for bein a freindly and helpful person when I needed it the most. I greatly apreciate it and will be eternally grateful for your help."
We responded:
"Thank you so much, Vanessa, for your kind and heartfelt words! It means the world to us to hear about your positive experience. We are so proud to have Natalia representing our agency and thrilled that she was able to provide you with the patience, support, and exceptional service you needed. If you ever need assistance in the future, please don’t hesitate to reach out. Thank you again for your wonderful feedback!"
Profile photo of Celia Garcia

Celia Garcia

May 23, 2025

5  out of  5
rating by Celia Garcia
"Great first impression! ⭐️⭐️⭐️⭐️⭐️
Natalia is very personable, & helpful & I really appreciated the professionalism of their State Farm office!
-María D
🤩"
We responded:
"Thank you so much, Maria, for the wonderful review! We’re thrilled to hear that Natalia made such a great first impression and that you felt welcomed and supported by our team. We look forward to continuing to serve you with the same level of care and professionalism - welcome to the Lindsey Kauffman State Farm family! 😁"
Profile photo of Kevin McKenna

Kevin McKenna

May 19, 2025

5  out of  5
rating by Kevin McKenna
"Nathan was awesome- he got me signed up with great rates in a very timely, seamless way."
We responded:
"Thanks so much, Kevin! We’re so glad Nathan was able to get coverage that works for you so efficiently. Welcome to the Lindsey Kauffman State Farm family. Reach out to us if we can assist you with anything in the future!"